Returns and Refunds

The 90 Day Money Back Guarantee

We are so confident that you’ll see a clear improvement in the health of your hair that we give you this risk-free offer. For a full refund return all the It Really Works packaging, containing the remaining course of tablets, and your receipt, to the address below within 90 days of purchase.

It Really Works LTD Company Number: 9216631

206 Turners Hill,


Waltham Cross



Please note that we are unable to refund any customs costs incurred.  

Accidentally placed a recurring subscription and don't want your next subscription? We got you.

We are more than happy to refund any recurring-subscription products of It Really Works Vitamins for Healthy, Strong Hair.

For a full refund, all products must be returned unused and unopened.

Please include your receipt, or a note stating your full name or email address. Refunds will appear in your bank account within 5-7 business days, or in your Paypal account immediately.

Cancellation Policy

Customers are free to cancel their order at any time before their item has been despatched. Refunds will appear in your bank account within 5-7 business days, or in your Paypal account immediately.

Terms and conditions

The offer is limited to one entry per household.

No bulk or third party applications will be accepted.We are unable to cover delivery costs for return shipping.

Repeat customers cannot make a claim under the terms of The 90 Day Money Back Guarantee. 

Claims must be made within 90 days of the purchase date on your receipt.

All applications must include name, address, postcode and receipt showing your purchase of It Really Works Vitamins and the product, used, or unused in its original packaging.

Payment will be made via bank transfer.

In order to be eligible for a refund, we ask that you use the product as directed, I.e. do not use two months' worth of It Really Works Vitamins in a one month time period, or the other way round.


We always want to hear from you! If you've had an experience that is less than positive, please do reach out to us via email:

or via DM on instagram: @ItreallyWorksVitamins

If you have questions about how to use our vitamins, please do contact us!

We are always happy to hear from you!